The company launched an investigation after being notified by IBM, the vendor responsible for managing Health Net's IT infrastructure, that it could not locate several server drives from the data center in Rancho Cordova.
"After a forensic analysis, Health Net has determined that personal information of some former and current Health Net members, employees and health care providers is on the drives, and may include names, addresses, health information, Social Security numbers and/or financial information," according to a company statement. "While the investigation continues, Health Net has made the decision out of an abundance of caution to notify the individuals whose information is on the drives."
To help protect the personal information of affected individuals, Health Net is offering them two years of free credit monitoring services, including fraud resolution and, if necessary, restoration of credit files, as well as identity theft insurance. The services will be provided through the Debix Identity Protection Network.
For more information, visit the company's website at www.healthnet.com or call 855-434-8081.
Health Net provides health benefits to about 6 million people across the country through group, individual, Medicare, Medicaid,
Department of Defense and Veterans Affairs programs.Health Net's behavioral health services subsidiary, Managed Health Network, Inc., provides behavioral health, substance abuse and employee assistance programs to about 5.4 million individuals, including Health Net's own health plan members.
Katharine McPhee Kasey Chambers Vanessa Hudgens Marika Dominczyk Chyler Leigh