Some stores have very good return polices and people tend to take advantage of that fact. (I know of people who went years without buying their kids new winter jackets--all they did was return the old ones at the end of the season and got new for the next year!) But THIS lady really wanted to take advantage:
Customer: “Hi, I’d like to return this pot, please.”
(The pot in question is in a box with our store logo on it, but the box looks older than me.)
Me: “Okay. Do you have a receipt?”
Customer: “Yes.”
(The customer hands me a wrinkled, yellow receipt from the eighties.)
Me: “Ma’am, why do you want to return this pot?”
Customer: “The lid gets too hot.”
Me: “So, you have used it, then?”
Customer: “Of course! I use it all the time. But the lid gets too hot, so I want to return it.”
Me: “Well, our return policy is limited to sixty days. You bought this twenty-three years ago.”
Customer: “But I have a receipt!”
(via Not Always Right)
