I am a big fan of the website Not Always Right, so when I get an example from one of my own kids, I'm delighted!
On Thursday, The Youngest answered a phone call at the animal clinic where she works. The client wanted to make an appointment for her dog and Youngest set the time as 2:15 PM on Friday. Friday morning, Youngest had this phone conversation:
Youngest: ******** Animal Clinic. How may I help you?
Client: I am calling to find out if you are open this afternoon. My dog has a 2:15 appointment and I just wanted to be sure you all will be there.
Youngest: *?*
And she said this was quite a typical phone call. :D
One For 'Not Always Right'
